The Top 5 Car Brands with the Least Quality Problems

  Brand/Model Number of Problems Change in Problems
(from 2009)
Lexus 73
(problems per 100 vehicles)
13.0 %
(decrease in problems)
Honda 86
(problems per 100 vehicles)
(decrease in problems)
Acura 89
(problems per 100 vehicles)
19.8 %
(decrease in problems)
Mercedes-Benz 94
(problems per 100 vehicles)
6.9 %
(decrease in problems)
Mazda 100
(problems per 100 vehicles)
18.6 %
(decrease in problems)
Sources:   J.D. Power and Associates 2011 U.S. Initial Quality Study.
List Notes: Data is for the year 2011. The 2011 Initial Quality Study is based on responses from more than 80,900 purchasers and lessees of new 2011 model-year cars, trucks and multi-activity vehicles surveyed after 90 days of ownership. The study is based on a 228-question battery designed to provide manufacturers with information to facilitate identifying problems and drive product improvement.
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