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The Top 5 Car Brands with the Least Quality Problems
| Brand/Model | Number of Problems | Change in Problems (from 2009) |
|
|---|---|---|---|
1 |
Lexus | 73 (problems per 100 vehicles) | 13.0 % (decrease in problems) |
2 |
Honda | 86 (problems per 100 vehicles) | 13.1% (decrease in problems) |
3 |
Acura | 89 (problems per 100 vehicles) | 19.8 % (decrease in problems) |
4 |
Mercedes-Benz | 94 (problems per 100 vehicles) | 6.9 % (decrease in problems) |
5 |
Mazda | 100 (problems per 100 vehicles) | 18.6 % (decrease in problems) |
Sources: J.D. Power and Associates 2011 U.S. Initial Quality Study.
List Notes: Data is for the year 2011. The 2011 Initial Quality Study is based on responses from more than 80,900 purchasers and lessees of new 2011 model-year cars, trucks and multi-activity vehicles surveyed after 90 days of ownership. The study is based on a 228-question battery designed to provide manufacturers with information to facilitate identifying problems and drive product improvement.
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Copyright © 2012 Steve Scott and Noel James Riggs. All rights reserved.